Accessibility Statement 

This accessibility statement applies to “Forever Edinburgh” website at 

This website is run by the City of Edinburgh Council and built using WCAG 2.1 guidelines.  On this website, you will be able to: 

  • use a keyboard instead of a mouse 
  • change browser settings to make content easier to read 
  • use a screen reader to ‘read’ (speak) content out loud 
  • use a screen magnifier to enlarge part of a screen 
  • use voice commands to navigate a website 

The parts of the website that we cannot guarantee are fully accessible relate to external content.  

These are: 

  • Alt text on images  
  • Subtitles or transcripts of videos  
  • Social media embeds including but not limited to, YouTube, Facebook, TikTok, Twitter and Instagram 

More information on these exceptions can be found below in the non-accessible content section

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact: 

We’ll consider your request and get back to you in 14 days. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: by email to Fiona Hunter at 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Contacting us by phone or visiting us in person 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. 

Find details of this support on the City of Edinburgh Council website. 

Technical information about this website’s accessibility 

The City of Edinburgh Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.  

Non-accessible content 

The content listed below is non-accessible for the following reasons. 


All attempts have been made to ensure the third party social media platforms are accessible by adding Aria labels to the platforms Twitter, Facebook, Instagram, Tiktok, LinkedIn, and Youtube. 

As each social media platform is embedded from the respective 3rd parties, we cannot be responsible for the accessibility of their content and refer you to their individual accessibility statements. 


Videos uploaded by Forever Edinburgh are not fully accessible and we cannot guarantee those uploaded by external businesses are either.  This can result in not having an audio description or text alternative meaning people using a screen reader cannot access the information. This may fail WCAG 2.1 success criteria 1.2.3. (Audio Description or Media Alternative (Prerecorded)) and 1.2.5. (Audio Description (Prerecorded)). 


Images uploaded by third parties such as businesses are encouraged to contain alt text for screen readers.  However, we cannot guarantee that all images will contain alt text which may fail WCAG 2.1 success criteria 1.1.1 (Non-text Content). 

Preparation of this accessibility statement 

This website was reviewed 10-24th May and statement was prepared on 25th May 2023 using accessible tools: Screen Readers (ChromeVox and VoiceOver), Google Lighthouse, and axe DevTools. This report and all testing was carried out by Whereverly Ltd.